It is possible to have consultations about COVID-19 in your own language. (19 supported languages)
What kind of consultations are supported?
- Advise people who suspect they may have COVID-19 (They have met with a confirmed case, visited somewhere where there is a cluster, got a notification from the COCOA app etc.)
- Give information about which clinics can perform a test for COVID-19 if the caller develops a fever.
- Give information about the current COVID-19 situation.
Supported Languages
English, Mandarin Chinese, Korean, Vietnamese, Indonesian, Tagalog, Thai, Nepalese, Portuguese, Spanish, French, German, Italian, Russian, Malay, Burmese, Khmer, Mongolian, Sinhala
How to use the service:
1. When
the phone call connects, please ask for your desired language.
＊If
possible, please use the Japanese (katakana) pronunciation of your language
name.
2. You
will be connected to an interpreter.
3. You
will also be connected to a COVID-19 Consultation Center in Kumamoto.
4. You can now discuss your symptoms/situation with the
Consultation Center, with the help of an interprete