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Disaster Information

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How to find information in the event of a disaster in Kumamoto

This app was developed with the aim of providing disaster information to foreign residents of Japan, as well as tourists from overseas.

 

This app issues Earthquake Early Warning alerts, Tsunami warnings, weather warnings, volcanic eruption information, Heat stroke warnings and national protection information in the event of a ballistic missile launch etc. The app also provides communication cards (In Japanese and other languages) to help you communicate in a disaster, contact information for embassies and emergency contact information.

 

The app is currently available in: English, Chinese (Traditional and Simplified), Korean, Japanese, Spanish, Portuguese, Vietnamese, Indonesian, Tagalog, Nepalese, Khmer, Burmese and Mongolian.

 

IOSAPP別ウィンドウで開きます Andrroid別ウィンドウで開きます

This app was released by the Ministry of Internal Affairs and Communications. This app will translate your voice into another language.

It currently supports 31 languages.


IOSAPP別ウィンドウで開きます Andrroid別ウィンドウで開きます


 

Other useful information

  • Checklist of items to have in an emergency (available in English, Chinese and Korean)

  • Free Wi-Fi during a disaster, 00000JAPAN

This is a free Wi-Fi service which you can connect to in the 72 hours following a disaster. It is compatible with mobile phones from any company.

 

1.Turn Wi-Fi on in your phone settings

2.Choose 00000JAPAN on the list of available networks

 

*As this service is not encrypted avoid entering personal information on banking or shopping websites when using the Wi-Fi.

When phone lines are unavailable due to congestion during a time of disaster this service can be used to record and playback messages.

1.Dial 171

2.If you would like to record a message, press 1. If you would like to listen to a message recorded by someone else, press 2.

3.Dial the phone number of the person you wish to contact.

4.You can now record your message or listen to a message recorded by that person.

You can post your message or read another’s message using your computer or smartphone.

 

1.Search for WEB171

2.Enter the phone number of the person you’d like to contact.

3.You can now write your message or check for messages posted by that person.

 

After evacuating to a safe area

You should apply for a Disaster Certificate(り災証明:Risai syo-mei) which will be issued by the municipality in which you live. This certificate acts as proof that your home was damaged during a disaster. The level of damage sustained must be checked by a local official. If financial subsidies become available in the aftermath of a disaster you must present this certificate to be eligible.

It is important to take photos of the damage before you begin to clean it up.

 

Useful webpages in the event of a disaster

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Kumamoto Support Center For Foreign Residents
熊本県外国人サポートセンター

〒862-8570 熊本市中央区水前寺6丁目18番1号 県庁本館7階
Tel:080-4275-4489

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Kumamoto Support Center For Foreign Residents
熊本県外国人サポートセンター

〒862-8570 熊本市中央区水前寺6丁目18番1号 県庁本館7階
Tel:080-4275-4489