Multilingual support for emergency calls to 119
Multilingual support for emergency calls to 119 in Kikuchi Area (live in Kikuchi-city, Koshi-city, Kikuyo-town, Ozu-town)When you dial 119, you can talk to an emergency dispatcher with the help of a language interpreter 24/7, 32 languages. Available Languages (32 lang.)English, Chinese, Korean, Vietnamese, Spanish, Portuguese, Thai, Indonesian, Tagalog, Nepali, German, French, Italian, Russian, Malaysian, Khmer, Mongolian, Myanmmar, Sinhalese, Hindi, Bengali, Persian, Cantonese, Arabic, Urdu, Taiwanese, Dari, Pashto, Lao, Turkish
How to Ask for an Interpreter Service(1)Dial 119 on the phone
(2)Operator answer the phone in Japanese at first. 「いち、いち、きゅう です。 かじ ですか？きゅうきゅう ですか？」 =This is119 Fire Bureau. Is there a fire or a medical emergency?
(3)Caller fire⇒ 「Kaji desu.」 Medical emergencu⇒「kyukyu desu.」
(4)Caller can require speak in your language. 「”Your language” Onegai shimasu.」
(5)Operator will connect to an interpretation center. Then, Please tell your address. If you do not know the address, describe a nearby building or intersection as a landmark.
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